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TERMS AND CONDITIONS   The Indian Garden Company Ltd. Company Registration Number 05037211 Vat Registration Number 843988962 Registered Office: Camburgh House, 27 New Dover Road, Canterbury, Kent, United Kingdom, CT1 3DN   If you have any queries regarding this website, our Terms and Conditions or a complaint, please contact info@indiangardencompany.co.uk   Please read these Terms of Service carefully. By accessing you agree to be bound by these Terms of Service.   PLACING AN ORDER By placing an order, you will have read, understood, and agreed to our Terms and Conditions. If you are unhappy with any of our terms, then contact one of our customer service advisors before placing your order, either by telephone on 01628315634 or by, by email at: info@indiangardencompany.co.uk By placing an order, you are making an offer to Indian Garden Company Ltd to purchase the goods detailed in your order upon the terms described in your order. Once you have placed an order, we will send you a confirmation that your order has been received but this is not a confirmation that your offer to purchase the goods has been accepted. A contract between you and Indian Garden Company Ltd, for the sale of our products will only exist once an order has been accepted, processed, and despatched to you. Your credit/debit card will be authorised when your order is placed and processed but you will not be charged for the value of the goods until they are despatched. This does not affect your statutory rights. Prices and availability of our goods are subject to changes without notice. A delivery charge may be added to your order where appropriate, please see our Delivery Information YOUR RIGHT TO CANCEL  You may cancel your order (once accepted by us) for any reason up to the point of despatch and any payments made by you will be refunded in full within 1 days. RETURNS POLICY If you are not happy with the products you may return them within 30 days of receipt. We will be happy to offer an exchange or a refund, provided that the products are returned to us in perfect condition, unused, clean. All the original packaging, information tags, spare buttons, and threads plus care instructions, should be still attached to the product and not removed. We will not refund or exchange if the products are not in perfect condition and/or it is obvious to us that the goods have been used or washed. Exchange is limited to exchange for the same product, of a different size or colour. For all returns, except where the item is faulty, you will be required to arrange and pay for the return of the products to us. Shipping costs are non-refundable. We will only refund the costs of postage where the item returned is faulty.   Sale items:  Only regular priced items may be refunded. Unfortunately, sale items cannot be refunded.   Exchanges: We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email info@indiangardencompany.co.uk and send your item to Returns Department, White Cottage, 2 Wellington Cottages, Reading, Berkshire, RG10 8QX, United Kingdom.   When returning items, we recommend that you obtain proof of posting. We also will not accept responsibility for parcels lost in transit or packages damaged in transit due to insufficient packaging.  Depending on where you live, the time it may take for your exchanged product to reach you may vary.   If you are returning an item over £75.00, please consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.   WARRANTY Indian Garden Company Ltd warrants that as the date of delivery, the Goods shall be free from any significant defects in materials or workmanship. Many of our products are handmade by craftsmen and so variations in materials and workmanship will inevitably occur: such variations will not be regarded as defects.  Indian Garden Company Ltd shall not be liable for any Goods damaged by any act or omission of Customer after the time of delivery or the Customer’s failure to comply with Knüg instructions for the use or care of the products, detailed on website and attached to the products. PAYMENT AND TAXES We accept online payments by Credit card or Debit card. All prices quoted on this website are accurate at the time of publication and are quoted in pounds sterling (£) and where appropriate are inclusive of UK sales tax (VAT). If your order is being despatched to a destination outside the European Union (EU) then your sales tax will be zero. If your order is being sent to a member state of the EU, then the selling price will include VAT at the current rate. The current rate of VAT is 20%.   TERMS You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).   GENERAL We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.   MODIFICATIONS TO THE SERVICE AND PRICES Prices for our products are subject to change without notice. Indian Garden Company Ltd reserves the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.   PRODUCTS and SERVICES We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate. Indian Garden Company reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.   ACCURACY OF BILLING AND ACCOUNT INFORMATION Indian Garden Company refuses the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. If we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. COPYRIGHT AND TRADEMARK The contents of these pages (including pictures, designs, logos, photographs, text written and other materials) are the copyright trademark or registered trademark of Indian Garden Company Ltd or its content and technology providers or their respective owners. ALL RIGHTS RESERVED. The copying, modification, distribution, reproduction, or incorporation into any other work of part or all the material available on this website in any form is prohibited without the permission of Indian Garden Company Ltd LAW AND TERRITORY These Terms and Conditions and your use of our website are governed by English law and you agree to submit to the non-exclusive jurisdiction of the English court. This does not affect your non-excludable statutory rights. This website and our Terms and Conditions have been designed for use within the United Kingdom and under UK law. Whilst we are happy to consider requests for products and enquiries from outside the United Kingdom, we give no warranty, express or implied, that the use of this website or the placing of any order through this website from outside the UK complies with any applicable non-UK laws or regulations. Accordingly, any products or promotions not permitted under your local law are not offered to you.   CONTACT INFORMATION Questions about the Terms of Service should be sent to us at info@indiangardencompany.co.uk